Odoo VoIP
Odoo VoIP: calls inside Odoo Community
Odoo's own VoIP app is part of Odoo Enterprise and needs a VoIP provider that offers SIP over WebSocket. Phone System is another way to bring VoIP into Odoo: it adds a phone and a cloud phone system, powered by Vodia, to Odoo 18 and 19 Community, from USD 29 per month for up to 5 users.
In short
- VoIP calls from every phone number in Odoo, with the contact matched on incoming calls.
- The cloud phone system is part of the plan; outside calls run through your SIP provider.
- Tested on Odoo 19 Community, self-hosted; it needs no Enterprise module.
- Bought, paid and set up inside Odoo.
Odoo VoIP options compared
| Odoo's VoIP app | Phone System | |
|---|---|---|
| Odoo edition | Enterprise | Community, Odoo 18 and 19 (tested on 19); no Enterprise module needed |
| VoIP provider | One offering SIP over WebSocket; Odoo names OnSIP and Axivox as verified | Not needed for the phone system; any SIP provider for outside numbers |
| Phone system | The provider's | A cloud phone system powered by Vodia, included in the plan |
| Colleague calls | Through the provider | By name or extension, inside the phone system |
What Phone System adds to Odoo
- Click-to-call: every phone number in Odoo becomes a call button.
- Caller matching: incoming calls show the Odoo contact the user may see.
- Call history: direction, contact, outcome and duration for every call.
- Your numbers: connect your SIP provider and decide which extension each number rings.
- No separate login: users of a phone system bought in Odoo are signed in to their phone automatically.
Start with VoIP in Odoo
- Install Phone System from the Odoo Apps Store.
- Choose a plan inside Odoo and pay with Stripe.
- Pick the users who get a phone; they can call colleagues right away.
- Add your SIP provider to call outside numbers.
Plans
| Users | Monthly | Yearly |
|---|---|---|
| Up to 5 | USD 29 | USD 290 |
| Up to 10 | USD 49 | USD 490 |
| Up to 25 | USD 99 | USD 990 |
| Up to 50 | USD 179 | USD 1,790 |
Prices exclude applicable taxes. Calls to outside numbers are billed by your SIP provider.
Get Phone System on the Odoo Apps Store
Questions and answers
Is VoIP available on Odoo Community?
Odoo's own VoIP app is part of Odoo Enterprise. Phone System brings VoIP to Odoo 18 and 19 Community; it needs no Enterprise module.
Which VoIP provider do I need?
None for the phone system itself: the cloud phone system, powered by Vodia, is part of the plan. To call outside numbers, connect any SIP provider in Odoo.
Does it work with Odoo Online?
No. Odoo Online does not allow third-party apps; Phone System runs on your own server; Odoo.sh is not tested yet.
Which phone system powers Phone System?
Phone System is powered by Vodia.
What does it cost?
From USD 29 per month for up to 5 users, up to USD 179 per month for up to 50 users, or yearly at ten times the monthly price, plus applicable taxes.
Read next: Odoo PBX integration · Phone System on the Odoo Apps Store · Phone System help